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Service availability

We at fajartoto link operate our platform only in jurisdictions where online gaming and sports entertainment are permitted by local law. Service availability varies by region — our primary markets include Indonesia and supported Southeast Asian areas with established payment infrastructure. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Bali have full access to our platform, game library, and payment methods. However, access is restricted or unavailable in jurisdictions where gaming regulations prohibit such services. We do not target users in prohibited regions, and we take responsibility for verifying compliance with local law. Each user must check their own jurisdiction's legal framework before attempting to open an account or make a deposit. Our service notice makes clear that availability is conditional on applicable local regulations.

Account eligibility

To open an account at fajartoto link, users must be of legal age in their jurisdiction — typically 18 years or older, depending on local law. We require identity verification before any withdrawal can be processed, and we collect government-issued ID and proof of address during the KYC stage. All account holders must be real individuals; corporate accounts, shared accounts, or accounts opened on behalf of others are strictly prohibited. During account setup, you will confirm that you are eligible to access our service under your jurisdiction's regulations. We reserve the right to decline an account application if we have reason to believe the applicant does not meet eligibility criteria or is attempting to circumvent our terms. Account eligibility is subject to ongoing review — if we discover that an account holder is no longer eligible, we may close the account and process any remaining balance per our terms.

Local-law responsibility

Users of fajartoto link are solely responsible for ensuring that their access and use of our platform comply with their own jurisdiction's laws and regulations. We provide services only where applicable law permits, but the responsibility to verify local restrictions lies with the user. Laws governing online gaming vary significantly across regions — what is legal in one jurisdiction may be prohibited in another. Before creating an account or depositing funds, each user should review their local regulations. If you are uncertain whether access to fajartoto link is legal in your area, seek advice from a local legal professional. Our terms and conditions do not override local law — if your local regulations prohibit the use of our service, you should not attempt to access it. We do not accept liability for users who access the platform in violation of their local law.

Data and privacy scope

fajartoto link collects and processes personal data for account verification, fraud prevention, payment processing, and regulatory compliance. Information collected includes your name, email address, phone number, government-issued identity documents, and proof of address. We may also collect information about your device, browser, and usage patterns for security and analytics purposes. All collected data is processed according to our Privacy Policy, available on the platform. We use industry-standard encryption (SSL) to protect data in transit and at rest. Your information is stored on secure servers and is accessible only to authorised fajartoto link staff and our compliance partners. We do not sell or share personal data with third parties for marketing purposes. Data retention policies follow regulatory requirements — personal information is kept only as long as necessary for account management and legal compliance, then securely deleted. You have the right to request access to, correction of, or deletion of your personal data, subject to legal and regulatory constraints — contact our support team for data-access requests.

Contact for legal inquiries

Users with legal questions, compliance inquiries, or formal complaints can reach our legal team through dedicated contact channels. Email enquiries should be sent to [email protected] with the subject line "Legal Inquiry" — our compliance team will review and respond within 2–4 business hours during standard working hours (Monday–Friday, 09:00–18:00 WIB). For urgent legal matters, use our in-app support feature to flag your issue as priority. We maintain a formal complaints process for users who believe we have violated applicable regulations or breached our service terms. All legal inquiries are logged and tracked for quality assurance. Our legal team responds to all inquiries in writing with a clear explanation of applicable rules, policy decisions, and next steps. If a user disputes our response, escalation channels are available — request escalation in writing with supporting documentation. We are committed to operating transparently and resolving legal disputes fairly within the scope of our terms and applicable law.